Discretion and Confidentiality
At Growth Factor Hair Clinic, our care is built on safety, effectiveness, and trust. For many patients, that trust includes knowing their treatment journey will remain completely confidential. Whether you are in the spotlight, a high-profile individual represented by a team, or simply prefer your care to remain private, we provide enhanced levels of discretion and absolute confidentiality. Patients travel from across the UK and abroad for our PRP hair treatments, knowing they will receive excellent care delivered with their privacy respected.
Our Confidentiality Promise
As a regulated healthcare providers, we adhere to strict professional and legal obligations, including GDPR compliance. This means that your information, your attendance, and your results will never be shared with anyone without your explicit consent, unless required by law.
We also understand that for patients in the public eye, you may want reassurance that goes beyond standard obligations. This is why we provide additional written assurances of confidentiality for those who require it, making clear that our commitment to privacy is absolute. Every member of our team is bound by strict internal confidentiality agreements, and any breach would be treated as gross misconduct.
Enhanced Privacy for Patients in the Spotlight
Some patients require more than confidentiality - they require enhanced privacy from the very first point of contact. At Growth Factor Hair Clinic, we are experienced in meeting these needs.
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Private scheduling
Appointments can be arranged with no other patients are present in the clinic, to minimise visibility.
We can also accommodate scheduling during days and times when the surrounding area is quiet.
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Direct communication with management or staff:
We work seamlessly with agents, assistants, and PR teams to ensure a discreet booking process. Please contact vip@growthfactorclinic.co.uk.
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Written assurances
High-profile patients may request our signed Confidentiality Assurance Statement, which reinforces in writing the standards we uphold.
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Tailored arrangements
We will consider reasonable additional requests to ensure your visits meet your needs.
Our aim is to make the process effortless for both patients and their representatives, so that you can focus entirely on treatment and results.
Trusted Worldwide
Growth Factor Hair Clinic is not a general clinic that happens to offer hair treatments - we are one of the UK’s only dedicated PRP hair restoration clinics. Our entire focus is on delivering outstanding results for patients with thinning hair and hair loss, and our reputation is built on excellence.
Our Scientific Advisor, Professor Ryan Moseley, is a world-class academic in wound healing and regenerative medicine. He and our Clinical Director (Dr Gwen Adey BDS MFDS RCS) ensure our protocols reflect the latest scientific evidence. This unique partnership sets us apart not just nationally, but internationally. Patients travel from across the UK and overseas because they know they will receive treatment that is both highly effective and handled with absolute discretion.
Absolute Discretion in Practice
We take a zero-tolerance approach to confidentiality breaches. Every member of staff and every contractor is legally and professionally bound to keep patient information private. Internal processes are designed to protect your identity at every stage, from booking to treatment to follow-up.
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No patient names, treatment or appointment details are ever shared publicly without written consent.
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Staff are trained and regularly reminded that discretion is a fundamental condition of their employment.
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Any intentional breach would be grounds for dismissal and legal action.
These safeguards are in place for all patients, but they are especially valued by those whose personal or professional lives make privacy essential.
Peace of Mind
We recognise that choosing a clinic for PRP hair treatment is not only about results, but also about trust. For patients in the spotlight, that trust must extend to absolute discretion. At Growth Factor Hair Clinic, we combine medical excellence with a level of confidentiality that is second to none.
If you are in the spotlight, a public figure, or simply value the highest standards of private care, we invite you to contact us in complete confidence. Our team will work with you — or your representatives — to ensure that every aspect of your treatment is handled discreetly, professionally, and with expertise.